Me podrian dar un ejemplo de dialogo en ingles, donde se de una queja por un mal servicio porfavor?

- Im here to make a complaint - Yes, how can I help?

- I just bought a new TV and asked one of your employees to help me put it in my car and he declined.

- Im so sorry to hear that.

Did you got the name of the employee?

- Yes, his name is Christian.

- Don't worry mam, I'll take care of it.

Please take this $10 coupon on your next purchase for the inconvenience.

- Thank you!