Necesito una carta de queja en inglés?

Dear Sir / Madam, (recordar que ponemos siempre una coma)I am writing to complain aboutthe room I stayedINlast weekend in London Hotel, which isin Oxford Street.

I have beenon many occasionsin London for job(WRONG ORDER : in London for work on many occasions), and this is theHotel (hotel) I usually go becauseitis comfortable, quite(quiet)and theemployers(staff)are very friendly and the location is wonderful.

So last weekend my girlfriend and I decided to spend a couple of days in the city and I suggested thisHotel(hotel)and my experience was not so pleasent(pleasant)asolders was(previous times or previous ones).

We ordered a double bed and werecived(received)atwice bed(twin one).

I said in reception Ihad ordereda double bed and I wanted a change, but they told me thatIt(it)was impossible because theHotel(hotel)wasplenty(full)and there was any free room.

However, it(this)was not theworse(worst).

Saturday night was terrible, there was aweeding(wedding)in theHotel(hotel)and they wereon party(partying)until four o’clock in the morning soit was impossible to sleep.

I phonedtoreception to tellthem aboutthe problem and they told me theywere workingto solve the problem.

In conclusion, we had a room wewere not choosen(had not chosen)and a very bad night.

Sofor this unacceptable treatmentI would like to recive(receive)my money back(esto no es apropiado para acabar una carta de queda).

Te aconsejo que mires un ejemplo decartas de quejasque puse en otra entrada para ver cómo acabar la carta.

I look forward to hearing from you.

YoursfaithfullyRoberto Parra.